Frequently Asked Questions

Everything you need to know about our skin-loving essentials.

Are Gently Soap products safe for sensitive skin?

Absolutely. Our products are formulated with dermatologically tested, plant-based ingredients specifically chosen for their soothing properties and are free from harsh synthetic fragrances.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund.

Do you test your products on animals?

No, we are proudly 100% cruelty-free. We never test our finished products or ingredients on animals at any stage of production.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your soap bars biodegradable?

Yes, our soap bars are made with biodegradable ingredients and packaged in recyclable materials to ensure we are as gentle on the planet as we are on your skin.